How ParleSprint handles your data.
Last updated: October 17, 2026
ParleSprint (“ParleSprint,” “we,” “us”) is a personalized French-learning app and website. This policy explains what information we use, why we use it, which service providers help us, how long we keep it, and how you can ask us to delete it. We do not sell your personal information or use it for advertising profiles.
The short version
- We use your account, learning activity, and selected practice content to provide and personalize ParleSprint.
- When you choose voice, text, photo, document, or generated-image features, the relevant content is sent to the provider needed for that feature.
- Optional website analytics are disabled until you switch them on in Learning settings. We do not load Google Analytics on your private account, feedback, notebook, or sign-in routes.
- You can delete your account in the app or contact us. We will complete the request within 30 days, subject to limited legal or security retention.
Information we collect
Account and profile information. This may include your email address, name if you choose to share it, sign-in method, language level, goals, tutor preferences, and settings. Apple, Google, or email sign-in helps us create and secure your account; we do not receive your Apple or Google password.
Learning activity. We save lessons, answers, written work, vocabulary and grammar progress, review history, transcripts, feedback, generated lesson content, streaks, and related completion details so ParleSprint can remember what you have studied and make future practice relevant.
Voice, photos, and documents. If you use speaking or live tutor features, microphone audio is sent during the session to provide the requested response and may be transcribed into a practice record. If you choose a photo, scan, or PDF, we process that item only to provide the explanation or exercise you requested. We do not access your photo library or microphone without the relevant device permission and your action.
Generated media. Some lessons may include generated illustrations or audio. The lesson instructions and limited context needed to create that media may be sent to an image or audio-generation provider. We do not send your entire account or unrelated history for media generation.
Website practice, drafts, and vocabulary. You can use daily practice, write a draft, and save words without creating an account. In guest mode, your level, saved words, answers, drafts, and preferences remain in this browser's local storage. When you sign in, words are synced to a separate website table in your ParleSprint account. Website drafts remain in your browser. The app's course progress and purchases are not changed by website practice.
Feedback you send us. If you use the feedback form, we send your selected topic and note to our support team using Resend. You can omit your email. If you provide an email and select the separate permission box, we use it to reply. The note then appears in the team's email inbox. Please do not include passwords or sensitive account or learning content. Contact us to request removal.
Device, usage, and diagnostics. Optional Google Analytics on public website pages is off by default and loads only if you switch on anonymous usage sharing in Learning settings. Your choice is saved in this browser. Analytics is excluded from private account, sign-in, notebook, feedback, and auth-callback pages. It does not receive drafts, notebook words, or feedback. The app may use product diagnostics when configured.
How we use information
- Provide lessons, speaking practice, reading, listening, writing, vocabulary, grammar, reviews, and feedback.
- Remember your progress and personalize future lessons, warm-ups, and reviews.
- Process voice, text, images, documents, and generated media when you choose those features.
- Secure accounts, prevent abuse, troubleshoot failures, respond to support requests, and maintain the service.
- Process subscriptions and restore purchases through the relevant app store and billing services.
Service providers we use
We share only the information needed for a requested feature with service providers that help us operate ParleSprint. They process information on our instructions, under contracts or service terms that require appropriate confidentiality and security protections consistent with this policy and applicable law.
- Google Gemini and Gemini Live help provide text, voice, transcription, image-understanding, and live tutor responses.
- OpenRouter and the model providers it routes to, including OpenAI where applicable, help provide selected lesson, review, grading, and language-generation features.
- ElevenLabs may provide selected narration or audio-generation features when those features are enabled.
- MiniMax or another designated image-generation provider may receive a short lesson description or image prompt to create an illustration requested by the app.
- Supabase provides account authentication, secure storage, and synchronization of account and learning data.
- Resend delivers feedback notes to the ParleSprint team and may carry your reply address only when you expressly ask for a reply.
- Apple, Google, and billing providers such as RevenueCat when enabled help with sign-in, subscriptions, payments, and purchase restoration.
- PostHog and optional website analytics may receive limited app interaction and technical data when enabled, to measure performance and improve the product.
We do not sell your information, share it with data brokers, or authorize service providers to use your learning content for advertising or unrelated profiling. We do not use your learning content to train our own general-purpose model. Third-party providers may retain limited request data for security, abuse prevention, billing, or legal compliance under their applicable terms; we do not authorize unrelated model training. If a feature requires a materially different use, we will explain it before the content is sent.
International processing
Our providers and their infrastructure may process information in Canada, the United States, the European Union, or other countries where they operate. When information leaves your country, we use contractual, technical, and organizational safeguards required by applicable privacy law and require providers to protect it consistently with this policy.
How long we keep information
We keep account and learning records while your account is active so the app can remember your progress. We keep transcripts, answers, feedback, and generated lesson history until you delete them or delete your account, unless a longer period is needed for security, fraud prevention, legal obligations, or dispute resolution. Provider requests may remain temporarily in provider logs or safety systems under their service terms, after which they are deleted or de-identified according to those terms.
Deletion and your choices
- Delete your account: in the app, open Settings → Account → Delete Account. This starts deletion of your account, synced learning data, and associated records.
- Ask by email: contact thoufeek@agiventures.ca from the account email where possible. We will verify the request and complete it within 30 days.
- Control optional features: you can decline microphone, camera, photo, or document permissions and choose not to use the related features. Some features cannot work without the content needed to provide them.
- Privacy rights: depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. Contact us to exercise them.
Deletion may not remove information that we must keep by law or that remains in encrypted backups until the normal backup cycle expires. We do not restore deleted learning records to an active account.
Children
ParleSprint is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has created an account, contact us and we will investigate and delete the account where appropriate.
Security
We use access controls, authentication, encryption in transit, and other reasonable safeguards designed to protect information. No internet service can guarantee absolute security, so please use a unique password and contact us promptly if you believe your account is at risk.
Changes to this policy
We may update this policy as ParleSprint changes. If we materially change what information is sent to an AI or other service provider, we will update this page and provide an in-app notice or consent request when required.
Contact
Questions, privacy requests, or deletion requests: thoufeek@agiventures.ca. You can also visit our support page.