The disputed fee. A tenant questions an unexpected building fee, gathers the relevant documents, and gets a written explanation before deciding what to do.
Listening storyB15 min9 sentencesUnit: B1 · Ask precise questions and clarify the answer
Listen first, then reveal. Play the whole story or one sentence at a time, and show the English only when you need it.
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Check your understanding3 quick questions
1. What does Nadia do before contacting the manager?
2. What does Nadia request?
3. Why does the discussion remain calm?
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